If you are a business owner, you fully understand how important sales are for your business. Sales are a major part of any business. The reason you established your company is to be able to sell your service or your product. Being the owner, you also know that you possibly cannot handle every department. You need a team of people who take care of different aspects of your business.
One of the major departments of any company is sales. You need a group of experts that work on managing your sales. In this digital age you don’t really need an in-house staff. A remote sales team can work as efficiently as an in-house team.
What is a Virtual Sales Team?
A group of experts who virtually work together to develop and close deals is known as a virtual sales team. They handle the sales process, exhibit goods and services. They also establish connections with prospective clients by utilizing technology and digital tools.
Virtual Sales Agents
This sales team focuses on establishing relationships with customers. They offer value to customers through virtual interactions. The team members operate from different geographic locations. Since they work remotely, they could be from any part of the world. Virtual sales are highly dependent on digital tools for communication and collaboration. Virtual sales agents are from different geographic locations, they cannot physically meet and work together. Hence, the dependency on digital tools. They carry out sales activities using efficient digital tools.
The virtual sales team is flexible enough to adapt to shifting market conditions and customer demands. That is a requirement for employees in every sector.
A Guide on How to Bring Together a Remote Sales Team
The first thing you need to do is to make a list of positions you want to hire people for. You need to clarify the job description and which role is played by which position.
You will need to hire different people for different jobs. Here’s a list of positions you will need to hire for:
- Sales Development- someone who generates leads and qualifies prospects.
- Account Executive- someone who closes deals and manages customer relationships.
- Customer Retention- someone who is responsible for customer satisfaction and retention.
- Sales Manager- someone who manages the sales team.
- Sales Operations- someone who manages data and sales operations.
- Sales Engineer- someone who provides technical expertise to the team.
- Sales Representative- someone who makes the sale through phone, email or in-person meetings.
Clear Objectives
You need to be very clear about what your goals are and what you aim to achieve.
- You need to determine the market that you want to reach. You will have to customize your sales approach according to the market you plan to target. You also need to understand what your target client is.
- You must establish definite goals. Clearly define your expectations. You need to be sure of what outcome you expect from your virtual sales team and what you want from them, whether to expand market reach or boost income.
- Define key performance indicators (KPIs) for your sales team. You need to monitor the progress of your team to understand how efficient they are.
Skill Set Requirement
Virtual sale depends upon the efficiency of the sales team. Hire people you think can carry your vision forward.
- The people you hire must be able to work together as a team. Seek out people who possess good sales abilities, self-control, and an optimistic outlook. You need competent and skillful people, with good communication skills.
- You need to make sure everyone in your company feels at ease utilizing devices for sales and communication. They need to be tech-savvy.
- You should consider people with prior experience of working remotely. It is, however, not a requirement. Prior experience of working remotely should be helpful.
Invest in Technology
- You should select a strong CRM system. A good CRM system will help track sales activity and manage leads and analyze performance.
- Make use of communication resources. invest in project management, instant messaging, and video conferencing technologies. Choose whatever helps your team and clients communicate better.
- Give your team the resources they need to engage customers, share material. You should grant them resources which help make sales presentations.
Teamwork and Collaboration
Instill strong work ethics in your team. A team that cooperates and collaborates, helps encourage a healthy work environment.
- You need to describe your basic values to your sales team. Clearly define the values that will guide the behavior of your team.
- You must encourage honest discussions amongst the team members. Motivating team discussions will encourage communication between the team. They will be able to provide feedback on a regular basis.
- You should foster cooperation and trust between the team. Make time for team building activities and cooperation.
Provide Comprehensive Training
Training new employees is important. They must understand who you are, what your business is and what your goals are.
- You should invest time and money in training new employees. Establish a systematic onboarding procedure to acquaint them with your business, products, and sales strategy.
- You should train the already existing workforce to advance their expertise.
- Instruct your team on how to establish rapport, close transactions, and handle client interactions remotely.
Create a Supportive Environment
Employees lose interest and their productivity decreases if they do not have a healthy work life balance.
- You should promote a healthy work-life balance to prevent burnout of employees.
- Celebrate achievements of the team and individuals to boost morale and motivation.
- You need to offer emotional and professional support to your team members, whenever needed.
An Efficient Virtual Sales Team
You can create a great virtual sales team just by practicing the discussed guidelines. Interview and test skills of people you want to hire. Invest in their training and also train the existing staff you have. Create a comfortable environment for all and encourage open discussions. If you consistently adapt to the dynamic of the virtual sales environment, you may establish a productive team that accelerates business expansion.
You also need to reach out to the right source to hire a remote workforce. Remote Rep Sourcing, as the name suggests, will help create that productive sales team for you. RRS is the outsourcing business that will cater to your corporate needs. We provide you with an efficient workforce that will help increase your sales. Remote Rep Sourcing brings together a diverse team of qualified individuals just for you. We hire the right people who can virtually work together under your supervision. RRS will pick the right fit that will build a virtual sales team for you.
